Quality Assurance
We are committed to working closely with our clients to achieve and maintain high performance standards. We have extensive research resources and monitor public safety information such as crime statistics and security threat levels throughout the Metropolitan area. The availability of these resources keeps our management team informed and more capable of delivering quality security guard services. As a result, we are able to target areas of concern and direct our officers to produce successful results for our clients. Site supervisors conduct inspections to ensure that outstanding service is being performed and that our clients' requirements are met. We are committed to ensuring that our officers are on time, in uniform, oriented to security work and knowledgeable wth respect to their job duties. Routine performance evaluations are conducted on our employees to evaluate their performance. This evaluation is based on many factors including the input from our customers. We realize that we cannot be successful in providing you with the service you need unless the performance of our officers remains compliant with your specified needs and requests. At Prince Security, we're committed to consistently meeting and exceeding our customers' needs and expectations. We solicit customer feedback on an ongoing basis so we know how to improve our services. Proactive Approach
Rapid ResponseAt Prince Security, our customers know they can contact our Customer Connection department 24 hours a day, 365 days a year. When they contact us, the problem is tracked electronically. We always follow up with our customers to make sure the problem was resolved to their satisfaction. Customer Connection HotlineContact us, every hour of every day! Call us at 301-563-3333 / 202-554-8075 or send an email. Employee HotlineEmployees can contact us at 301-563-3333 / 202-554-8075 or send an email. Our LocationsWe are a nationwide company and can cover your small business or your nationwide corporation. Our corporate office is located in Silver Spring, Maryland |